Suits, Jackets and Coats:
Our delivery time for Custom Made orders is 2-3 weeks.

Shirts:
We aim to deliver our Custom Made shirt orders within 2-3 weeks.

Something not quite right or having second thoughts? You can return or exchange your unworn, unaltered product(s) within 30 days of delivery at no cost to you. You can contact our Suitsupply customer service on 400 820 5572 (toll-free) to apply your return or exchange request. Please use Suitsupply's designated courier and return the product on a pay on delivery basis. Once your returned product has been accepted by our warehouse, we will arrange a refund in the same way you paid for it. Refunds will be issued within 5-7 business days. If you choose to exchange your product, we will send you a new product within 2 business days of receiving it. Alternatively, you can visit one of our Suitsupply stores for an immediate return or exchange, where your returned item will be sent back to the warehouse on your behalf and, upon receipt, we will process your return or exchange in the manner described above.

No. Suitsupply covers all return shipping costs. You can contact our Suitsupply customer service on 400 820 5572 (toll-free) to apply your return or exchange request. Please use Suitsupply's designated courier and return the product on a pay on delivery basis.

Yes, our return policy extends to Custom Made orders. If you return your Custom Made item(s), please contact our Customer Service.

Exchanges can be processed online by signing into your account and selecting the order and item(s) you wish to exchange.
Please be aware that returns and exchanges can only be made within the country of original purchase.

Please contact Customer Care at service@suitsupply.com to track your return.

Suitsupply is not responsible for lost, stolen, damaged, or otherwise misused gift cards. Suitsupply reserves the right to refuse gift cards for suspected fraud. Suitsupply reserves the right to update or amend these gift card terms and conditions at any time, without prior notice.