Login to our website to register your return in My Account.
Select your preferred pick-up or drop-off location.
Stick the return label on the outside of your package.
We cannot alter your online purchases before shipping them. To ensure the perfect fit, we recommend visiting any of our stores for in-person alterations. If you are not close to a Suitsupply store, you may alternatively take your garment to your personal tailor. Please be aware that only unworn, unaltered items with all original tags still in place are eligible for returns.
Open the "Size & Fit" tab found below every product description page on our website for a size chart with precise measurements.
Each size chart provides the specific dimensions of each product, which you can use to measure yourself or compare with products in your existing wardrobe. Please note that suit trousers lengths are by default extra-long to allow for future alterations. Find more information about our alteration services here.
If you need another size, you can simply exchange your product for free by using our return and exchange process.
To help you get the perfect fit, we have created detailed fit guides for our products with illustrations and easy-to-follow measuring instructions. You can find them at the top of this page.
Only certain suits offer the possibility of getting the jacket and trousers in separate sizes. Browse our Mix & Match suiting here. Alternatively, you can customize a suit, as well as include an additional pair of trousers or add a matching waistcoat, with Custom Made. Choose from hundreds of premium Italian fabrics and simply specify your size and fit details. Learn more.
Should any Suitsupply product not meet your expectations, you can exchange it for a different size or return it within 30 days from delivery for a full refund.
Returns and exchanges are free with the shipping label provided.
To arrange a refund or exchange, find your order under “My Account” and select the product(s) that you wish to return or exchange. You can then schedule a (free) carrier pick-up service or arrange to drop off the product(s) yourself at a store or drop-off point.
Your refund will be issued once the item has been received. Please allow a few days as shipping and bank transfer times may vary.
Return your product
While walk-ins are always welcome, we do encourage you to make an appointment to ensure there is minimal wait time and a dedicated associate will be available to attend to you.
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Any questions or comments can be directed to our Customer Service representatives, you can contact them by email, phone, or text via WhatsApp. Reach out now.